Yes. Every PSYLISH piece uses 100% natural diamonds, graded SI clarity ("eye-clean") or higher. Never simulated, never undisclosed lab-grown.

We offer a few quality tiers so you can choose what suits you: 18K solid gold and 14K solid gold, both made to wear every day without tarnishing, plus gold vermeil and plated styles (a thick 18K gold layer over 925 sterling silver, as in our FREY collection). Each product page tells you exactly which one you are buying.

We make our jewelry in our own facility and sell directly to you. No middlemen, no traditional 6-10x retail markup. The same materials and craftsmanship as luxury brands, at factory-to-cart prices.

Yes. PSYLISH is designed to be sweat-proof, travel-ready, and made for real life. Solid gold and diamonds handle daily wear. For vermeil and plated styles, a little more care keeps them perfect.

All major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. Checkout is fully encrypted and secured by Shopify.

Yes. Use code WELCOME10 for 10% off your first order.

Prices display in USD by default and adjust to your local currency at checkout based on your region.

Contact us within 2 hours of placing your order and we will do our best to update or cancel it before it ships. Once a piece is in production or dispatched, we cannot make changes.

Yes. Free shipping on every order, worldwide, with no minimum.

In-stock pieces ship within about one week. Made-to-order pieces take 3-4 weeks, as each is crafted for you. Need it urgently? Message us on WhatsApp or email us on info@psylish.com and we will do our best to prioritize it.

After dispatch, delivery typically takes 1-3 business days domestically and around 7-10 working days internationally. Timing can vary with stock availability and customs.

We ship with FedEx, with DHL or UPS in some regions for the most reliable service. You will receive tracking by email the moment your order is dispatched.

For security, we cannot ship to PO boxes. Please use a full postal address.

Possibly. Duties and import taxes are set by your destination country and are not included at checkout. If they apply, they are collected by the carrier on delivery and are the recipient's responsibility.

We ship worldwide. If your country is not selectable at checkout, message us on WhatsApp or email us on info@psylish.com and we will arrange it.

Yes. You have 7 days from delivery to return an unworn piece in its original packaging for a full refund.

Your first return is free. We send you a prepaid return label, just contact us to start it. Any exchange or further return after that has an additional return-shipping cost.

Unworn, undamaged, and in its original packaging, returned within the 7-day window.

Yes. Contact us within 7 days of delivery and we will help you exchange for another piece or size.

Once we receive and inspect your return, refunds are processed within 10-12 business days. It can take a further few business days to appear, depending on your bank.

Yes. Gift returns are issued as store credit. Just contact us with the order details.

Yes. Every PSYLISH piece comes with a lifetime warranty from delivery, covering manufacturing defects in materials or workmanship.

Covered: defects like a loose stone, a failed clasp, or a soldering fault. Not covered: normal wear and tear (scratches, dents), loss or theft, damage from misuse or chemicals, or any work done by a third-party jeweler

Message us on WhatsApp or email info@psylish.com with photos of the piece and your order details. If it qualifies, we will guide you through repair or replacement at no cost.

Yes. Ring resizing is $50 USD plus shipping if the correct size was not specified when you ordered. Just contact us with your order and your new size. Please note resized pieces become final sale.

18K and 14K solid gold, gold vermeil and plated styles (18K gold over 925 sterling silver, as in our FREY collection), 100% natural diamonds (SI clarity or higher), and natural gemstones including sapphires and Zambian emeralds. Each product page lists exactly which gold tier it uses.

Yes. Our diamonds are ethically and responsibly sourced from suppliers following conflict-free practices.

Solid gold will not tarnish or fade with normal wear. Gold vermeil and plated styles last longest when kept away from water, sweat, and cosmetics.

Yes. Add HRD certification as a separate item at checkout. Certification adds around one week and an additional fee, and gives you independent verification useful for insurance or resale.